Aktuelle NewsNews und Pressemitteilungen von derzeit 203 Beratungsunternehmen, die im deutschsprachigen Markt tätig sind.
Get Ready for Chatbots! - Part 5
In our previous articles we have learned that AI-based chatbots need training to become better at natural language processing. Hence, a well thought-through strategy is necessary to efficiently collect and label the required training data. Additionally, since chatbots are used for direct customer interaction, they need to be introduced properly. In the following, we will describe an approach that ...
Get Ready for Chatbots! - Part 4
In the previous parts of our article series we have shown the many benefits of modern AI-based chatbots. However, we often observe that insurers experimenting with chatbots only use a small fraction of the capabilities that modern chatbots can offer. In the following we will show what design guidelines insurers should consider such that they can tap the full potential of chatbots.
Get Ready for Chatbots - Part 2
In the first part of our article series we have discussed the reasons why chatbots are one of most discussed tech trends today. In the following we will dive deeper into this topic and explain how chatbots can be used by insurers to fundamentally reshape and improve their customer interaction.
Get Ready for Chatbots - Part 1
Chat is becoming more and more relevant as an interaction channel between customers and companies. Recent advances in artificial intelligence are enabling the development of powerful chatbots that can understand natural language. With little experience in this topic so far, the insurance industry is just becoming aware of the emerging opportunities.
Verstärkung Beratung in Deutschland
Synpulse Management Consulting baut die Beratung für Versicherungsbetriebe in Deutschland weiter aus. Der studierte Mathematiker und Physiker Ulrich Wörner wird das deutsche Team mit seiner Expertise im Bereich Versicherungen und IT als Senior Advisor unterstützen.